Your Questions, Answered
Got questions? We`ve got you covered. Whether you`re new to Plus Wallet or a seasoned pro, our FAQs are here to provide the answers you need. Explore everything from setting up your wallet to maximizing your earnings. Dive in and discover how Plus Wallet is built to give you more.
1. What is PlusWallet?
Plus Wallet is a feature-packed cryptocurrency wallet that gives you more control, more rewards, and a seamless crypto experience. With our unique rewards program, you earn USDT with every swap and referral, making Plus Wallet the only hot wallet that pays you for doing what you’re already doing—trading crypto.
2. What platforms is Plus Wallet available on?
Plus Wallet is currently available on iOS and Android. A desktop version is not available at this time
3. What cryptocurrencies does Plus Wallet support?
At launch, Plus Wallet supports major cryptocurrencies including BNB, ETH, BTC, LTC, SOLANA, XRP, POLKADOT, and TRX. We are always looking to add more, and you can influence which chains we prioritize through our in-chain swapping mechanism.
4. How do I set up my Plus Wallet?
·Download the app from the App Store or Google Play.
·Follow the on-screen instructions to create your wallet.
·Securely store your recovery phrase.
·Start swapping, earning rewards, and managing your assets.
5. How secure is Plus Wallet?
Plus Wallet uses top-tier encryption to ensure your assets are safe. Your private keys are stored locally on your device, and we never have access to them. Keep your recovery phrase safe to ensure access to your wallet at all times.
6. What happens if I lose my recovery phrase?
Losing your recovery phrase means losing access to your wallet and funds. Always back up your phrase in multiple secure locations.
7. Does Plus Wallet offer two-factor authentication (2FA)?
Currently, Plus Wallet supports Face ID and PIN code authentication for added security.
8. How does the referral program work?
Once you set up your wallet, you’ll receive a unique referral link. Share it with your friends, and every time they swap, you both earn USDT rewards. It’s simple: the more they swap, the more you earn.
9. How much can I earn through referrals?
Your earnings are based on the volume of swaps made by your referrals. Every time they make a swap, you receive a percentage of the commission in USDT. The more they trade, the more you earn, and there’s no limit to how much you can accumulate.
10. How do I find and share my referral link?
Your referral link is available in the app, under the Referral Program section. You can share it directly with your network via social media, messaging apps, or email.
11. Is there a limit to how much I can earn from referrals?
No. There’s no limit to the amount you can earn. The more people you refer, and the more they trade, the more USDT you’ll collect.
12. How do I earn USDT from my swaps?
Every time you make a swap, a portion of the commission is given back to you in USDT. You’re earning just by trading — no extra steps required.
13. When do I receive my rewards?
Rewards are automatically sent to your wallet after each swap. There's no need to claim them—your USDT rewards are processed and sent to you directly, usually within a few minutes of completing the transaction.
14. How do I make a swap?
·Open the app and go to the 'Swap' section.
·Select the cryptocurrencies you want to swap.
·Enter the amount, confirm, and your swapped crypto will appear in your wallet balance.
15. What fees are involved in swaps?
Plus Wallet charges a 0.5% commission on each swap. This commission is split between our third party provider, and the rewards program, ensuring you and your referrals get rewarded for every trade. Full fee details are available in the app before you confirm a swap.
16. How long do swaps take to complete?
Swaps usually complete in a few minutes, depending on the network’s congestion. You’ll receive a notification once the swap is done.
17. Are there limits on swap amounts?
There is no minimum or maximum limit on swaps in Plus Wallet. You can swap as much as you want.
18. How does the invoicing feature work?
Plus Wallet’s invoicing allows you to create and send invoices in USD or cryptocurrency. Just customize your invoice, send it, and get paid quickly in the currency of your choice.
19. Can I use invoicing for multiple currencies?
Yes, you can create invoices in both USD and a variety of cryptocurrencies.
20. Is there a fee for using the invoicing feature?
No. Invoicing is free to use, just like sending any other crypto payment.
21. How do I set up custom price alerts?
·Go to the 'Alerts' section in the app.
·Choose the cryptocurrency and set your desired price threshold.
·Save the alert, and you’ll be notified when the price hits your target.
22. What types of notifications will I receive?
You’ll receive real-time notifications for market movements, wallet activity, swap completions, and more.
23. Can I view all my wallet balances in one place?
Yes, Plus Wallet allows you to view all your wallet balances in one unified view, making it easy to manage your assets.
24. How do I recover my wallet if I lose my phone?
Download Plus Wallet on your new device, choose ‘Restore Wallet’, and enter your recovery phrase to regain access.
25. How can projects apply to list their coins on Plus Wallet?
Projects can apply to list their tokens by completing the listing application on our website or directly within the app. The process is simple, straightforward, and designed to get your token live fast.
26. What does it cost to list a coin?
The listing fee is 3 ETH, ensuring your token is prioritized and processed quickly.
27. How long does the coin listing process take?
Listings are typically completed in roughly an hour, with a maximum turnaround time of 24 hours. No long waits—your token will be live in Plus Wallet fast.
28. How do I contact Plus Wallet support?
You can contact our support team directly through the app by filling out the support form.
29. What should I include in my support request?
Include your name, email, a detailed description of the issue, and any relevant screenshots.
30. Where can I find more information or updates about Plus Wallet?
Stay up to date by following us on our official social media channels and visiting our website.